Thank you for considering a boat tour with us.  If we must cancel a tour for weather or low numbers related reasons you will receive a full refund with no fees charged. If on the day of your whale watching trip the seas are too rough to go out to the whales we will go for a coastal explorer trip and you will receive a $50 refund per person.


If you wish to change your reservation more than 14 days before your trip start date this can be done with a fee of $25.  The new date must be plus or minus 30 days from the original start date. Changes are not allowed to be made less than 14 days prior to your trip start date.


For all cancellations that you make more than 14 days prior to the date of your reservation there will be a 50% refund.


If you must cancel less than 14 days before the trip start time there is no refund or credit towards a future trip.  Please understand when you cancel less than 14 days prior to your departure date that we have probably turned other folks away while holding your seats. We have a limited season to operate at full capacity and every trip matters as boats are expensive to maintain and our overhead is probably much higher than you imagine.   


I would not ask you to give me a free or discounted trip or service in the future If I "no showed" or last minute cancelled on you in your business, for any reason. Please give me the same consideration.


To be as fair as I can, if I can rebook the seats that you cancel I will give you a 50% refund regardless of how close it is to your departure date. Please call or text me as soon as you know you need to cancel and I will do what I can to rebook the seats I was holding for you.


Tours with less than 4 people booked by the morning of the tour will be canceled and you will receive a full refund or you may pay for the addition spaces to make it a 4 passenger trip and enjoy a very discounted private tour.