Cancellations

Thank you for considering a boat tour with us.  If we must cancel a tour for weather or low numbers related reasons you will receive a full refund with no fees charged.

For all cancellations or changes that you make more than 7 days prior to the date of your reservation there is a 15% fee.

 

If you need to cancel or would like to change dates or trip time less than 7 days before your trip please understand that we have probably turned other folks away while holding your seats.  If you cancel for any reason including illness less than 7 days prior to your trip  you will only receive a 50% refund.

 

If you must cancel less than 48 hours before the trip start time there is no refund or credit towards a future trip. If you "no show" or are late and miss the boat there is no refund or credit for a future trip.

  

Please understand that boats are expensive to maintain and our overhead is probably much higher than you imagine.  We have a limited season to operate at full capacity and every trip matters..  If you cancel less than 7 days prior to the trip departure time we will oftentimes be forced to run a trip that is not fully booked which is a loss for us.

 

This policy reflects how I would hope to be treated in the same situation. I would not ask you to give me a free or discounted trip or service in the future If I "no showed" or last minute cancelled on you in your business. Please give me the same consideration.

 

Tours with less than 3 people booked by the morning of the tour will be canceled and you will receive a full refund or you may pay for the addition spaces to make it a 3 passenger trip and enjoy a very discounted private tour.